The Fresh Market Customer Experience Survey: Satisfied and happy customers are the goal of any business and companies go to great lengths to make that possible. One thing however which is the most important in achieving this goal is listening to the customer’s feedback.
This survey opens a channel of information that enables the transfer of feedback from the customer to the company.
Again the valuable feedback given by customers are analyzed by the company and respective changes are made in the services and products if required as per the suggestion of customers.
Any kind of feedback, be it a positive or negative one, everything goes through a long way in making the company better and customers must be a part of it so that the company can better its products and services as required by the customers.
What is Fresh Market?
Fresh Market is a chain of grocery stores which is primarily based in North Carolina. The company was founded in 1982 and has now opened across 170 locations all over USA since its start.
There are over 12000 employees working in the companies that serve, up to millions of people on a daily basis.
Organic milk is the specialty of this store which is hard to find in other stores.
This company also supports the local suppliers and farmers by giving them money for their raw materials which makes it a community driven business.
What all do you require to participate in the Survey?
There aren’t any demanding requirements that is necessary to take up this survey. Some basic tools are needed as mentioned below.
- A device capable of browsing the internet. Such as a smartphone or a laptop
- A stable internet connection
- Basic understanding of the English language
How to take the survey?
Following procedure must be followed in order to take up the survey
- Go to www.thefreshmarketsurvey.com and click on ‘Start‘ to start the survey
- Enter the 15 digit code which can be found on the top of the receipt.
- Entering the code starts the series of questions that need to be answered truthfully.
- Enter your personal details such as name, number, and address to win prizes.
The reason behind creating the Fresh Market Customer Experience Survey:
Every business needs to listen to their customers for the betterment of the company. As it is a customer-driven business happy customers mean a lot to the business and that is all the company needs.
The customers can be better heard through surveys and hence the company has created this Customer Experience Survey so that the voice of the customers could be heard.
The valuable feedback pushes the company towards the right direction by letting it know about the customers’ want.
The required changes are made as per the customers’ suggestions so that the said customers can be satisfied.
This is one of the main reasons as to why a survey of this kind was created by ‘Fresh Market’.
Filling out the survey gives the customers a chance to win $500 shopping card which can be used to buy anything from any of the 170 Fresh Market stores all over USA.